01Onflow Fulfillment — Comprehensive Fulfillment solutions

Fulfillment Services built on a technology platform

Onflow Fulfillment helps businesses run e-commerce in one place, with inventory and order data under control on a single unified platform.

Ready-connected with 9 marketplaces/platforms and 13 carriers

Sales
  • Shopee
  • TikTok Shop
  • Lazada
  • Haravan
  • Shopify
  • Magento
  • Pancake
  • Sapo
  • Nhanh.vn
Shipping
  • Shopee Express
  • Vietnam Post
  • Viettel Post
  • J&T Express
  • GHN
  • GHTK
  • Lazada Express
  • Nhat Tin Logistics
  • Lalamove
  • Ahamove
  • Vintrans
  • Best Express
  • Grab Express
HanoiLong Bien · North Ho Chi Minh City2 warehouses · South 10,000m² ofwarehouses 99%Inventory dataaccuracy 98.9%Orders meetingplatform SLA
Onflow Fulfillment introduction video

02Services and technology

Orders, inventory and shipments share a single data flow.

Orders Orders · inventory Picking orders Packed parcels
Shared dataordersinventoryshipmentsstatusOrder status, returns and exchanges are synced back to your sales channels.

Inbound

    Outbound

      03Operational capacity

      Active customers
      300
      Orders meeting marketplace SLA
      98.9%
      Inventory data accuracy
      99%
      Daily packing capacity
      50,000 orders
      Warehouse system
      10,000 m²
      Return rate due to operational errors
      <1%

      Scale and operating performance published by Onflow as of June 2026.

      04Customers

      What do customers say about Onflow Fulfillment?

      Fast order processing, careful packing

      Our products are fairly large, but Onflow processes orders quickly, packs carefully and manages inventory well, so we feel very reassured.

      WELLHOME Vietnam logoMs. Thanh MaiWELLHOME Vietnam

      Professional, clear support

      Whenever we need support, the Onflow team responds quickly and explains things clearly. The team is also very easy to work with.

      Logo Hapu NaturalMr. Le Thanh HaiHapu Natural

      Convenient multichannel management

      Since using Onflow's OMS, it's easier to track orders and inventory across channels, with far less manual checking and updating than before.

      Zenyum Vietnam logoMs. Thu HienZenyum Vietnam

      05Operating process

      The Onflow fulfillment process, step by step.

      1. Connect your sales channels

        Đã tiếp nhận

        Onflow Fulfillment connects your sales channels to the system and syncs orders and inventory.

      2. Stock the warehouse

        Đã nhập kho

        You send goods to the Onflow Fulfillment center. Inventory is recorded by SKU, location, batch and date.

      3. Process orders

        Đã đóng gói

        When an order comes in, Onflow Fulfillment picks, checks and packs it to marketplace standards or the brand's own requirements.

      4. Carrier handover

        Đã bàn giao vận chuyển

        Orders are handed to a suitable carrier partner; Onflow Fulfillment tracks the status and syncs it back to the sales channel.

      5. COD reconciliation and reporting

        Đã đối soát

        Onflow Fulfillment supports COD reconciliation and provides in-depth reports by product, sales channel and cost.

      6. Process returns and exchanges

        Đơn hoàn

        Onflow Fulfillment receives and processes returns and exchanges, updates inventory in sync across the system and handles them per the rules agreed with the business.

      06Integrations

      Connect with marketplaces, sales platforms and carriers.

      50+carriers nationwide

      Onflow connects with e-commerce marketplaces, sales platforms and carriers, so orders travel from the sales channel to the warehouse to the carrier in a single processing flow.

      Onflow's system can connect with enterprise management systems. The integration scope is agreed with each customer.

      Marketplaces and sales platformsFeatured

      • Logo Shopee
      • Logo TikTok Shop
      • Logo Lazada
      • Logo Haravan
      • Logo Shopify
      • Logo Magento
      • Logo Pancake
      • Logo Sapo
      • Logo Nhanh.vn

      Enterprise systems and social mediaFeatured

      • Logo SAP
      • Logo Oracle
      • Logo Odoo
      • Logo Microsoft Dynamics 365
      • Logo ERP/CRM Appstore
      • Logo Facebook
      • Logo Zalo

      Carriers13 partners

      • Logo Shopee Express
      • Logo Vietnam Post
      • Logo Viettel Post
      • Logo J&T Express
      • Logo GHN
      • Logo GHTK
      • Logo Lazada Express
      • Nhat Tin Logistics logo
      • Logo Lalamove
      • Logo Ahamove
      • Logo Vintrans
      • Logo Best Express
      • Logo Grab Express

      07Frequently asked questions

      What businesses usually ask before partnering with us.

      Does Onflow Fulfillment require a minimum order volume?

      No. However, to keep Fulfillment costs efficient, Onflow is best suited to businesses with a volume of 1,000 orders per month or more.

      How do I know Onflow Fulfillment can handle order spikes during Mega Sale events?

      Onflow Fulfillment can process up to 50,000 orders per day and always discusses growth needs with the business ahead of Mega Sale events.

      Can I track inventory and orders?

      Yes. Onflow Fulfillment gives businesses the OMS multichannel sales management system to track all data.

      How is the Onflow Fulfillment service priced?

      Costs depend on order volume, product characteristics and service needs. Contact Onflow Fulfillment for an accurate quote.

      What do I need to do to start working with Onflow Fulfillment?

      Simply share your order volume, product category and operating needs. Onflow Fulfillment will advise on the solution and guide you through the rollout steps.

      08Fulfillment consultation

      Tell us about your business's fulfillment needs.

      Tell Onflow your order volume, product category, storage area and sales channels. Onflow will analyze and propose a solution that suits you.

      Hotline 028 3636 6941  ·  Email [email protected]

      Information to prepare

      • 01Average monthly order volume
      • 02Product category you sell
      • 03Area where you need storage
      • 04Sales channel, website or brand name